Frequently Asked Questions

Tax Season 2023 Services

During Tax Season:
Please call for hours as times will vary

Monday – Thursday: 8am-4pm
Friday: 8am-Noon

Frequently Asked Tax Season Questions:

No - if you or anyone in your household is feeling sick we ask that you please do not come in. Help keep our team healthy.

Submit tax information via Portal, drop-off, mail, fax, email, FedEx, UPS.

Please send your information when you have the majority of your documents, we can get started with processing. Your return will not be finalized until we have all materials.

Deadline to provide materials is Monday, March 25 - after that date a late fee will be charged.

An extension of time to file is NOT an extension to pay any tax owed (anything owed is due April 15th).

No – any federal or state tax owed with your return is due 4/15. Filing the return before that date does not change the payment due date.

Your return must be paid for before filing (we accept cash, checks, all 4 major credit cards).

A paper copy of your return will be provided upon completion.

  • A digital copy is automatically provided if you have a Portal account.
  • Additional digital or paper copies can be provided upon request at an extra charge.

Check the IRS website or your state’s Dept. of Revenue website.

We can only tell you if your return was filed/accepted."